Updated: 2026-03-28
The Dujiao-Next Notification Center supports automatic admin notifications via Email and Telegram when key business events occur.
| Feature | Description |
|---|---|
| Multi-channel notifications | Supports Email and Telegram notification channels |
| Event-driven | Order payment, recharge success, pending delivery reminders, exception alerts, etc. |
| Custom templates | Each event type supports custom notification title and content |
| Multi-language | Templates support Simplified Chinese, Traditional Chinese, and English |
| Deduplication | Prevents duplicate notifications for the same event within a short time window |
| Low-stock alerts | Automatically detects low product inventory and sends alerts |
Admin Panel > Settings > Notification Center
| Field | Description |
|---|---|
| Enabled | Toggle for email notifications |
| Recipient list | Email addresses to receive notifications (multiple supported) |
Email notifications depend on SMTP configuration. Please complete the mail server setup in Admin Panel > Settings > SMTP Email first.
| Field | Description |
|---|---|
| Enabled | Toggle for Telegram notifications |
| Chat ID list | Telegram Chat IDs to receive notifications (multiple supported) |
A Telegram Bot Token must be configured in the system. You can use the Bot Token from Admin Panel > Settings > Telegram Login, or the channel client Token from the Telegram Bot service.
How to get your Chat ID:
https://api.telegram.org/bot{YOUR_BOT_TOKEN}/getUpdateschat.id field in the response| Event | Identifier | Description |
|---|---|---|
| Wallet recharge success | wallet_recharge_success | Notifies when a user completes a wallet recharge |
| Order payment success | order_paid_success | Notifies when a user completes an order payment |
| Manual fulfillment pending | manual_fulfillment_pending | Alerts admin when a manual-delivery order is paid |
| Exception alert | exception_alert | Low stock, order backlog, and other anomalies |
Each event can be enabled or disabled independently.
The system periodically checks the following metrics and triggers alerts when thresholds are exceeded:
| Alert Type | Description |
|---|---|
| Product sold out | A product has 0 available stock |
| Low stock | Product stock is below the warning threshold |
| Pending payment backlog | Abnormal number of pending-payment orders |
| Payment failures | Abnormal number of payment failures |
Alert notifications include the list of affected products and specific data.
Each notification event supports template customization in three languages (Simplified Chinese / Traditional Chinese / English).
Each template contains:
Use {{variable_name}} in templates to insert dynamic data:
Wallet recharge success:
| Variable | Description |
|---|---|
{{customer_label}} | Customer name and email |
{{customer_email}} | Customer email |
{{recharge_no}} | Recharge order number |
{{amount}} | Recharge amount |
{{currency}} | Currency |
{{payment_channel}} | Payment channel |
Order payment success:
| Variable | Description |
|---|---|
{{customer_label}} | Customer name and email |
{{customer_email}} | Customer email |
{{order_no}} | Order number |
{{amount}} | Order amount |
{{currency}} | Currency |
{{payment_channel}} | Payment channel |
{{items_summary}} | Product list (with SKU details) |
{{fulfillment_items_summary}} | Products pending manual fulfillment |
{{delivery_summary}} | Delivery method summary |
Manual fulfillment pending:
| Variable | Description |
|---|---|
{{customer_label}} | Customer name and email |
{{customer_email}} | Customer email |
{{order_no}} | Order number |
{{order_status}} | Current order status |
{{fulfillment_items_summary}} | Products pending fulfillment |
{{delivery_summary}} | Delivery information |
Exception alert:
| Variable | Description |
|---|---|
{{alert_type}} | Alert type |
{{alert_level}} | Alert level (error / warning) |
{{alert_value}} | Current value |
{{alert_threshold}} | Threshold |
{{message}} | Alert message |
{{affected_items_summary}} | Affected product details |
{{affected_items_count}} | Number of affected items |
| Field | Default | Description |
|---|---|---|
| Default language | zh-CN | Default language for notification templates |
| Deduplication interval | 300 seconds | Same event will not be sent again within this window (30--86400 seconds) |
| Low-stock alert interval | 1800 seconds | Minimum interval between low-stock alerts (60--604800 seconds) |
| Ignored products | None | Product IDs excluded from low-stock alert checks |
Notification delivery history is available in the admin panel, including:
A test notification can be sent to verify that the configuration is correct.